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legal notice

Effective Date: June 13th, 2024

Thank you for visiting the website of 21TSI (13635180 Canada Inc.) and reviewing our privacy practices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://21tsi.com/ ("Website").

1. Information We Collect

1.1. Personal Information:

We may collect personal information that you voluntarily provide to us when you interact with our Website, such as your name, email address, mailing address, and phone number.

1.2. Automatically Collected Information:

When you visit our Website, we may automatically collect certain information about your device and usage patterns through cookies and similar tracking technologies. This may include your IP address, browser type, operating system, referring URLs, and pages visited.

2. Use of Cookies and Tracking Technologies

2.1. Google Analytics:

We use Google Analytics to analyze trends, administer the Website, track users' movements around the Website, and gather demographic information about our user base as a whole. Google Analytics operates independently with its own privacy policy, which can be found at Google Analytics Privacy Policy.

2.2. Meta Pixel:

We use Meta Pixel (formerly Facebook Pixel) to monitor the effectiveness of our Facebook advertising campaigns by tracking actions users take on our Website. Meta Pixel operates independently with its own privacy policy, which can be found at Meta Privacy Policy.

3. How We Use Your Information

3.1. We may use the information we collect:

  • To operate and maintain the Website.
  • To send you administrative communications, such as service announcements and administrative messages.
  • To respond to your inquiries and fulfill your requests.
  • To personalize your experience on the Website and to deliver content and product offerings relevant to your interests.

4. Sharing Your Information

4.1. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy or as required by law.

4.2. We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Data Security

5.1. We implement reasonable security measures to protect the security of your personal information both online and offline.

6. Your Rights and Choices

6.1. You have the right to access, update, or delete your personal information. You can exercise these rights by contacting us at the email address provided below.

6.2. You may opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us using the information below.

7. Changes to This Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our Website and updating the effective date.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@21tsi.com

Address: 3468 rue Drummond, Bureau 1, Montréal, QC, H3G 1Y4